How fast can a Flat Roof Repair technician get to my home in Annapolis Junction?+
For active leaks or storm damage, we prioritize Annapolis Junction calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Annapolis Junction.
Will I get a written estimate before you begin?+
We give every Annapolis Junction customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active MD contractor license and full insurance coverage, and we'll provide proof of both on request — most Annapolis Junction customers ask, and we expect that.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Annapolis Junction, MD and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Annapolis Junction home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
Our Annapolis Junction crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Can you inspect my roof before I buy or sell a home in Annapolis Junction?+
We do these regularly for Annapolis Junction homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Do you serve areas outside Annapolis Junction too?+
Beyond Annapolis Junction, our crews regularly service the surrounding Annapolis Junction, MD area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
